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DGFT Helpdesk for Russia-Ukraine related International Trade Issues


PXL/HO/Cir-142/2021-22                                                                            Date: 25.02.2022



Dear Sir/Madam,


Subject: DGFT Helpdesk for Russia-Ukraine related International Trade Issues


In view of the ongoing Russia – Ukraine conflict and probable deviations to the international trade environment, Department of Commerce, DGFT vide Trade Notice No. 36/2021-2022 has operationalized a Helpdesk to monitor and seek resolutions for issues concerning India’s International Trade.


The stakeholders on Russia/Ukraine trade related conflict may submit their issues on DGFT websitevia below steps:


Navigate to the DGFT Website (https://dgft.gov.in ) -- > Services -- > DGFT Helpdesk Service

‘Create New Request’ and select the Category as ‘Russia-Ukraine’


Alternatively, you may send your issues directly to dgftedi@nic.inwith the subject header: ‘Russia-Ukraine Trade Helpdesk’ or call the Toll-Free No at 1800-111-550


**The status of submitted issues may be tracked using the Status tracker under the DGFT Helpdesk Services.


Further, DGFT & FT(CIS) division of Department of Commerce will organize weekly virtual meetings with exporters/importers/other trade stakeholders on every Monday at 03:00 pm (IST).


The web-link for the proposed Video Conference is as follows:






Member companies having business operations in CIS region may consider joining the virtual meeting and flag specific issues (if/any) pertaining to the subject. The given Helpdesk facility may be availed suitably for submission and tracking of issues raised on the subject.


The above information is being circulated with issuance of the approval of the competent authority.


With regards,


Uday Bhaskar

Director General

Encl :

Trade Notice No. 36/2021-2022